Privacy policy and patient notices
Privacy policy
What this website collects
This website has no forms and does not ask you for personal information.
Cookies and visit analytics
This website uses Google Tag Manager and Google Analytics to compile visit statistics (such as the number of visits, the pages viewed and where visitors come from). Google may store cookies in your browser for this purpose. We do not ask you for your name or contact details for it.
Retention follows Google’s policy. User-level data in Google Analytics is kept for up to 14 months.
To refuse, block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on.
Access logs
The hosting provider (Vercel Inc.) processes technical access logs, such as IP address and browser type, to deliver and secure the site.
Access logs are kept according to the hosting provider’s policy.
Links to other services
Links to Google Maps, Instagram, LINE, WhatsApp, KakaoTalk, Naver booking and other services open those services, whose own privacy policies apply.
When you contact us
If you contact us by phone or messenger, the information you send is used only to answer you and to arrange your visit.
Information from an inquiry is kept only as long as it is needed to answer you, and is destroyed without delay once that purpose is fulfilled.
Messenger platforms (KakaoTalk, LINE, WhatsApp, WeChat) are used as inquiry channels, and your messages are handled under each platform’s own privacy policy.
Your rights
You may ask at any time to access, correct or delete your personal information, or to suspend its processing. Make the request by phone or messenger, and we will handle it within 10 days.
Privacy officer
Daeyool Kwon (Founder & Head Director) · +82-2-6941-1966 · tones.gd@gmail.com
Help with privacy concerns
- Personal Information Infringement Report Center: 118
- Personal Information Dispute Mediation Committee: 1833-6972
- Supreme Prosecutors’ Office: 1301
- National Police Agency: 182
Effective
Non-insured treatment fees
All treatments at this clinic are non-insured: they are not covered by Korean national health insurance.
Listed prices exclude VAT (10%), and the final amount is confirmed at consultation.
Patients’ rights and responsibilities
Rights
- Right to treatment: you have the right to receive appropriate medical care, without discrimination on grounds such as sex, age, religion, status or economic circumstances.
- Right to know and to decide: you have the right to a full explanation of your care, treatment methods and expected risks, and to decide for yourself whether to consent.
- Right to confidentiality: your personal information and medical records are protected and are not disclosed without your consent, except where the law provides otherwise.
- Right to counselling and mediation: you may apply for counselling and mediation for a medical dispute.
Responsibilities
- Patients are asked to trust and respect the medical staff and to cooperate with the care.
- Patients are asked to give the medical staff accurate information about their health, medical history and medications.
- Patients must not obtain treatment by false or fraudulent means.
Medical dispute counselling and mediation
Counselling and mediation for medical disputes can be requested from the Korea Medical Dispute Mediation and Arbitration Agency (tel. 1670-2545).